AutoInvoice

Support

Troubleshooting Checklist

Before contacting support, please verify you have completed these steps:

1. Filled in vendor Name & Address in Hiboutik2. Assigned a vendor to each product in Hiboutik3. Filled in VAT for each product in Hiboutik4. Connected to Hiboutik & synced vendors in AutoInvoice5. Set SIRET and commission % for each vendor6. Configured invoice settings (VAT number, footer, legal info)7. Subscribed or within free vendor limit

Common Issues

Invoice is empty

Check that each product has a vendor assigned in Hiboutik.

Missing VAT on invoice

Set the VAT rate on each product in your Hiboutik catalog.

"Vendor not found" error

Re-sync your vendors from the dashboard.

Request times out

Try again. If the problem persists, check your internet connection.

Contact Support

Please complete the troubleshooting checklist above to reveal contact information.